Rachel McClellan

Starting and growing a business requires more than just a good idea. It demands a clear plan that fits your unique goals and market. Tailored business planning helps you focus on what matters most for your company. It guides your decisions and keeps your team aligned. In this post, I share practical steps to create a business plan that works for you. Why Tailored Business Planning Matters Every business is different. What works for one company may not work for another. Tailored business...

When running a modern business, understanding how to handle returns is crucial. Returns affect customer satisfaction, brand reputation, and ultimately your bottom line. A clear return policy benefits both the business and the customer. It sets expectations and builds trust. In this post, I explain the key points about return policies, their benefits, and what to do if a seller refuses to refund. I also share practical tips to help you manage returns effectively. Why Return Policy Benefits...